Frequently Asked Questions

    • Domestic: All orders for preserves must be in multiples of 3 jars (3, 6, or 9). Preserves are shipped via USPS Priority Mail, while wines are shipped by UPS. Orders can be placed online or by calling (304) 842-8945. (Note: The 304 whiskey lineup is not available for online purchase.)

    • International: Please contact us at (304) 842-8945 for international shipping options.

  • You can get more information and submit a wholesale application on our Wholesale page.

  • We do not accept returns or exchanges for food safety reasons. However, if your item was damaged during shipping, you may request a replacement within 5 days of delivery. Ensure the item is in the same condition as received, in its original packaging, and send photos to info@wvfruitandberry.com to initiate the process.

  • Please inspect your order upon receipt and contact us immediately if the item is damaged or incorrect. Do not discard anything until verified. Take photos of the damage and send them to info@wvfruitandberry.com. We will either replace the item or refund the purchase amount, depending on your preference.

  • The difference between preserves, jams, and jelly lies in their texture and fruit content. Jelly is made from fruit juice and pectin, giving it a gel-like texture. Jam, on the other hand, is thicker than jelly, made from crushed or pureed fruit and sugar, and may contain seeds and skins. Preserves are the chunkiest of the three, containing whole fruit chunks and boasting a higher fruit-to-sugar ratio than both jelly and jam.

  • Pectin is a soluble fiber found in most plants, particularly in apples, plums, and the peel and pulp of citrus fruits. It is commonly used to thicken jams, jellies, and preserves. Pectin is vegan, a source of soluble fiber, and differs from gelatin, which is a protein derived from animal collagen.

  • Generally, jellies, jams, and preserves do not contain gluten. They are made primarily from fruit, sugar, and other ingredients that do not include wheat or binders.

  • No, our fruit butters do not contain dairy. They are non-fat and non-dairy, with intense fruit flavor and typically less sugar and fewer carbohydrates than fruit preserves. Their smooth, spreadable texture makes them perfect for muffins, waffles, or toast.

  • We began as berry growers in 1995 in Clarksburg, West Virginia, to supply wineries and producers across the state. While we no longer grow berries ourselves, we remain a 100% West Virginia-owned company, using as many West Virginia vendors as possible to produce our high-quality preserves and wines.

  • Our fruits and berries come from trusted growers who prioritize sustainable and ethical farming practices. We strive to source the highest quality fruits, especially those native to West Virginia, to craft unique and delicious products that embody the true essence of the Appalachian region.

  • Fruit wine is made from fermented fruits or berries instead of grapes. We do not use artificial colors or high fructose corn syrup in our fruit wines.

  • Our fruit wines are slightly less sweet than a dessert wine but not dry. Even those who don't typically enjoy wine often love our fruit wines, as they are just a bit less sweet than a Moscato.

  • Fruit wines do not need to breathe but can be enjoyed straight from the bottle. We use screw caps instead of corks to maintain freshness and avoid issues like cork taint.

  • Our fruit wines are best served slightly chilled, alone, over ice, or mixed into cocktails. The fruity notes continue to release as the ice melts, enhancing the experience. For cocktail ideas, see our recipe section and share your creations on social media @wvfruitandberry.

  • Sediment is a natural occurrence in fruit wines, consisting of fiber and proteins from the fruit. It does not affect the flavor of the wine.

  • Fruit wines do not need to breathe but can be enjoyed straight from the bottle. We use screw caps instead of corks to maintain freshness and avoid issues like cork taint.

  • Our wines have an alcohol content of 11-11.5% Alc/Vol and contain roughly 110 calories per glass.

  • If you have allergies to any fruits used in our wines, please consult your doctor before consumption.

  • We do not currently use organic fruits or berries. Organic farms still use pesticides, and we work with processors whose practices we trust to provide the highest quality ingredients and sanitation standards for our products.

  • Our fruit preserves, wines, and spirits are available on our website and at select stores and markets throughout West Virginia and surrounding areas. Use our Store Locator page to find a location near you, and check back regularly as we continue to expand our distribution. If you’re interested in carrying our products in your store or restaurant, please contact us for more details.